Privacy Policy

Collection of Personal Information

We are committed to the protection of personal information. We understand that visitors and users of this website are concerned about their privacy, and the confidentiality and security of any information that is provided. Some information is automatically collected whenever anybody accesses this website.

Additional information may be voluntarily supplied through on-line forms and e-mail for specific service delivery purposes.We will only use such information collected for the purpose for which it was supplied and such information will not be disclosed to any third party unless required by law. When you visit this website our internet Service Provider’s standard web logs record anonymous information for statistical purposes only, including: date and time of your visit to the site, pages you accessed, type of browser you are using, referring site and internet address of the server accessing our site.

Cookies

Cookies are small data files that get sent to your computer when you visit a website. Cookies are used to keep track of returning visitors to the website, and allow the team at {{sitename}} to personalise your shopping experience. We also require this functionality in order to keep the shopping basket working correctly, and improve fraud prevention. The cookies do not involve any sensitive information (e.g. name, or address), instead containing store-specific details (e.g. cart items, and website visits). If your internet browser is set to refuse cookies, you may miss out on personalised recommendations, or have difficulty storing items in the cart. In order to get the best shopping experience from {{sitename}}, we strongly encourage you to set your web browser to allow cookies.

Advertising & Tracking

We also utilise third-party services such as Google Analytics, Google AdWords and Facebook to collect information on your experience on the website. We utilise this data to measure the effectiveness of advertising and deliver a tailored experience. You can find more information on Google’s usage of cookie data available at http://www.google.com/policies/technologies/ads/.

If you would like to opt-out of Interest-Based Advertising, you can visit the Network Advertising Initiative www.networkadvertising.org/choices/.

For the respective privacy policies from Google and Facebook and information on their usage of cookies please visit https://privacy.google.com/businesses/compliance/ and https://www.facebook.com/about/privacy/update.

Security

This website does not provide facilities for securely transmitting information across the internet. We take reasonable steps to ensure the security of all information that we collect, however no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure. These activities are undertaken at your risk.

Changes to this Privacy Statement

This privacy policy may change from time to time particularly as new rules, regulations and industry codes are introduced.

Contact

If you have any queries about our privacy and security practices, please use the contact details found on this website. Copyright Materials published on the internet are protected by copyright law. Apart from fair dealing for the purposes of private study, research, criticism or review, as permitted under the Copyright Act 1968, no part may be reproduced or reused for any commercial purposes whatsoever.

Data Protection Law

Effective Date: 25 May 2018

This policy explains how we comply with laws and regulations in our respective countries and the EU Data Protection Directive 95/46/EC, and from 25 May 2018 the General Data Protection Regulation (GDPR) and the Privacy & Electronic Communications Regulations 2003 (“the PECR”) relating to electronic communications (jointly and severally, ”the Law”).

Data Controllers and Data Processors

If you provide personal data directly to {{sitename}}, we are the Data Controller responsible to comply with the legal obligations under GDPR.

Scope of the Policy

{{sitename}} takes your privacy very seriously and this Policy has been adopted as it recognises the right of people to keep their personal information private.

By providing Personal Data, including by use of this website, you agree to allow us to contact you, including by mail, email, telephone, messenger or SMS text message, in connection with our company purposes:

  • or our legitimate interests, in accordance with current data protection regulations; or

  • on the basis of the consents you have given.

Modifying Your Preferences

If at any point you would like to change your preferences and:

  1. you do not wish to receive further communications {{sitename}}; OR

  2. you wish to change the way you receive any communication

follow the procedure under Your Rights below.

If you disagree with any part of this policy, please do not provide Personal Data to us and do not use the website.

How Personal Information is Collected

Personal Data is collected each time you are in contact with us, for example, when you:

  • Visit the website

  • Provide your contact details, in writing or orally, to {{sitename}} and its staff;

  • Purchase goods or services from {{sitename}}, through the website, or directly from physical premises and when you provide credit or debit card details;

  • participate in other {{sitename}} activities e.g. Groups, Competitions and Games;

  • have face to face meetings with staff;

  • contact us by means such as email, text, letter, telephone;

  • access social media platforms such as Facebook, Messenger Chat, YouTube, WhatsApp, Twitter, Instagram

  • register with {{sitename}} and grant {{sitename}} permission with access to your personal data and give consent to be contacted by {{sitename}}.

Types of Information Collected

Personal Information

The types of personal information collected by us include:

  • personal details such as your title and name;

  • contact details such as postal address, post code, email, mobile and telephone numbers;

  • when relevant to our mission, demographic information such as marital status, nationality, education, employment/qualifications and family details;

  • financial information such as your bank details;

  • records of your contact with us;

  • photographs provided by you or taken by {{sitename}};

  • visits to the website to enable {{sitename}} to improve its effectiveness and better promote our services and events.

How Long We Retain Your Information

We will only keep your personal information for as long as it is required and in accordance with the Law and other legal requirements.

If you have indicated that you no longer wish to hear from us, we will keep the minimum information necessary to ensure that no future contact is made.

However, even after you modify your communication preferences, we may retain copies of information about you for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, or legal process.

Where we hold Sensitive Category Personal Information, unless we have evidence of your regular contact with us or we are required by law to retain, the sensitive information will be deleted after a period of two (2) years.

Cookies

We use various technologies to collect information when you access or use t, including placing a piece of data, commonly referred to as a “cookie on your device.

Cookies are small data files that are stored on your hard drive or in your device memory when you visit a website or view a message.

By using this website, you permit us to collect and use your information from activity on devices you use in accordance with this Privacy Notice.

For more information and to learn how to block or delete cookies used on this website.